The Keep Me Posted campaign is always happy to talk to media.

Our spokespeople are available for comment and we can also provide case studies from members of the public who have been affected by businesses and other service providers not giving them a clear choice over how they receive their bills and statements. 

You can call the team directly on the details below or email us on If emailing, please provide full details of your enquiry and your contact details. Alternatively, you can read all our current releases in the ‘News’ section. 

Telephone: 020 7449 8259


Latest Press Releases

All Press Releases
11th Jul 2014
So many people have asked about our report which found that non-internet users are paying an average of £440 more per year for goods and sevrices, that we thought we'd share a summary of the background findings with you. Let us know what you think.
2nd Jul 2014
·         Households who do not use the internet pay an average of £440 more a year for their goods and  services, equivalent to 4.4 per cent of their average household income·         This equates to 5.4 per cent of the average household income for older people aged 65 plus and the most vulnerable people in society*·         Households that cannot take advantage of lower energy and telecoms tariffs for switching to online-only services miss out on a potential annual saving of £139·         7 million people in the UK have never used the internet, with the vast majority (72 per cent) being the poorest 10 per cent in society·         Almost half (48 per cent) of those 65 years of age and over have never used the internetFor full press release see pdf below.              
15th May 2014
WALES VERSIONMay 14, 2014Dŵr Cymru Welsh Water, the sixth largest regulated water company in the UK, adopts the Keep Me Posted pledge Wales leads the way in protecting consumer choice3 million customers to have the choice to keep paper billsDŵr Cymru Welsh Water today became the latest organisation to date to adopt the Keep Me Posted campaign’s ‘Right to Choose’ pledge, a move that will strengthen the choice of its customers in how they are communicated with by the company.With three million customers in Wales, Dŵr Cymru Welsh Water has the largest customer base of the adopters so far, taking the number of consumers protected by the Keep Me Posted pledge to more than six million.
14th May 2014
Dŵr Cymru Welsh Water is the latest provider to sign the Keep Me Posted six point pledge, protecting communications choice for a further 3 million customers. And the consumer campaign challenges other providers to sign its pledge. Chair Judith Donovan says, “We will not stop until we secure protection for all of the UK’s consumers”.