14 July 2020
myroyalmail is updated daily

Cookies and Privacy Policy

Cookies are small text files stored in your computer browser when you access most websites on the internet.

www.myroyailmail.com (this Website) uses cookies in order to make this Website easier to use, to support the provision of relevant information and functionality to you, as well as to provide us with information about how this Website is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on this Website is set out below.

By continuing to use this Website you agree to the use of cookies. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this Website, but you can remove them using your browser settings.

Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Doing so will also affect our ability to update this Website to cater for user preferences and improve its performance.

The types of cookies we currently use on this Website are set out below.  The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.

Cookie CategoryDetails
Strictly necessaryStrictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.

This Website use strictly necessary cookies to:

  • [Identify you as being logged in to this Website]
  • [For load balancing (balancing the traffic across multiple servers)]
  • [Remember the goods and services you ordered when you get to the checkout page]
  • [Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website]
  • [Remember things like service selections you have made which are essential for us to provide you with services you have requested]
  • [Make sure you connect to the right service on our website when we make any changes to the way the website works]
PerformancePerformance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. (These cookies don’t collect information that identifies individuals. All information is aggregated and therefore anonymous])

This Website use performance cookies to:

  • [Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)]
  • [Gather non-user specific technical data regarding usage of this Website and provide statistics on how our website is used]
  • [See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)]
  • [Provide and track the effectiveness of videos embedded into the Website]
  • [Track Website user activity in respect of affiliate links (including recording purchases or registrations performed through links from affiliated sites) and report such activity to our affiliates (for payment purposes and to allow them to improve their websites).]
  • [Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought. This lets our partners improve their website, but we don't allow our partners to reuse this information for further advertising]
  • [Help us improve the website by measuring any errors that occur]
  • Test different designs of our website]
FunctionalFunctional cookies allow this Website to remember choices you make, e.g. (your user name, log in details and language preferences) and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

  • [Identify you as having consented to use of cookies by this Website]
  • [Remember settings you've applied such as layout, text size, preferences and colours]
  • [Remember if we've already asked you if you want to fill in a survey]
  • [Provide proactive live chat sessions to offer you support]
  • [Show you when you're logged in to the website]
  • [Publish relevant (non-user specific) content based on subscriptions to services and frequency of Website use]
  • [Where selected by a user, provide enhanced log-in functionality (keeping users logged in despite navigating away from the Website)]
  • [Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose]
Targeting or advertising cookiesThese cookies collect information about your browsing habits in order to make advertising relevant to you and your interests, to help measure the effectiveness of advertising campaigns.

This information is linked to site functionality provided by other websites (and may be shared with other organisations in accordance with our privacy policy).

This Website use targeting/advertising cookies to:

  • [Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites]
  • [Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in]

myroyalmail.com – Cookies Audit 

This document lists the cookies that are set on the myroyalmail website and are classified based on the ICO cookie classification as outlined above.

CMS Cookies 

Classification: Strictly necessary

These cookies are set by Drupal and are session cookies that are used to link a user to a session and determine if the users browser supports javascript. Both cookies expire at the end of the session.

The session IDImmediately
has_jsEnd of session
adaptive_imageEnd of session

Google Analytics

Classification: Performance

The following four cookies are set by google analytics to track visits to the site. 

__utmaNow + 2 years
__utmbNow + 30 minutes
__utmcEnd of session
__utmzNow + 6 months

Privacy policy: http://www.google.com/policies/privacy/ads/

Add This

Classification: Performance

These cookies are set by the “Add This” toolbar and are used by the sharing toolbar.

pscNow +2 years
uidNow +2 years
uitNow +1 day
uvcNow +2 years
__atuvcNow +2 years

Privacy policy:  http://www.addthis.com/privacy/privacy-policy/


Classification: Performance

The following cookies are set from the facebook like button.

actend of session
c_userend of session
csmend of session
datrNow + 2 years
frNow + 2 days
pend of session
presenceend of session
send of session
subend of session
xsend of session

Privacy policy: http://www.facebook.com/about/privacy/other

Google +1

Classification: Performance

The following cookies are set from the google +1 button.

NIDNow + 1 year
PREFNow + 2 years

Privacy policy: http://www.google.com/policies/privacy/


Classification: Performance

The following cookies are set from the twitter share button.

__utmaNow + 2 years
__utmbNow + 1 year
__utmcEnd Of Session
__utmzNow + 1 years
_twitter_sessEnd Of Session
auth_tokenEnd Of Session
guest_idNow + 2 years
kNow + 1 week
remember_checkedNow + 20 years
secure_sessionEnd Of Session
twidEnd Of Session
twllNow + 10 years
hNow + 1 year
jsNow + 2 days
langEnd Of Session
original_refererEnd Of Session