Be prepared when your candidate comes calling

28th November 2014

Be prepared when your candidate comes calling

It’s a political agenda from me this week, as we look to changing legislation so that your right to keep paper bills is protected.

Firstly, in the House of Lords, there was the Report Stage of the Consumer Rights Bill. Our very able and loyal supporter Baroness Oppenheim –Barnes once more stood up for the people with her amendment stating that “At the consumer’s request, which can be done by any means at any time, including at the time of signature of the contract, forthcoming bills shall be sent to that consumer in paper format free of charge”.

GOOD ADVICE IS JUST UP YOUR STREET

21st November 2014

8 Million have "no interest in online banking"

14th November 2014

8 Million have "no interest in online banking"

“Supporting people interested in using online banking” was the title of a new report from the Payments Council – the body with responsibility for ensuring payment services work in the UK – this week.

According to the Payments Council, around 70% of people who could use internet banking on their main bank account are doing so, and millions more British adults who have never tried internet banking would be interested in starting. They estimated about 4 million might be keen to try it.

Monty the Penguin and paper - is it right to be cynical about commercial claims?

7th November 2014

Monty the Penguin and paper - is it right to be cynical about commercial claims?

Picture © John Lewis

Follow the Fairies sounds magical, but is really a new advertisement for Marks and Spencer. Soft toy versions of lovelorn Monty the penguin have apparently already sold out at John Lewis. Elsewhere a remote-controlled dinosaur and a toy parrot in a cage which repeats what you say are supposedly the “must have” toys. Yes, it’s the run up to Christmas, and it all started even before fireworks on bonfire night had taken off.

Debate could translate into votes from consumers

31st October 2014

Top 10 things I learned at conference...

10th October 2014

Top 10 things I learned at conference...

Well, the conference season is over for another year, a whirlwind of meetings, debates, insights – and asking questions about the choice of keeping paper. Here are the top ten things I learned at conference:

1/ The squeezy Zingy stress ball on the Edf Energy stall was by far the cutest giveaway from the exhibition stands.

2/We love Pensions Minister Steve Webb for holding on to Keep Me Posted’s first birthday leaflet, and being able to brandish it at different meetings several hours later.

THE SILVER LINE JOINS THE KEEP ME POSTED CAMPAIGN FOR CONSUMER CHOICE

  • Many older people “intimidated by incomprehensible digital world”
  • Keep Me Posted campaign calls for consumer choice to be protected

The Keep Me Posted campaign, which is pressing for the consumer’s right to choose how they are contacted by banks, utility companies and other service providers, has been joined by The Silver Line, the national helpline for older people.

Small Business is Beautiful

3rd October 2014

Not at all grim up North....

26th September 2014

Not at all grim up North....

It’s the party conference season, and that means speeches, more speeches and then a few more…

I’ve been in Manchester this week, where the Labour Party was gathering. I didn’t sit in the conference hall, but have been attending the fringe events where you can come across all kinds of interesting people debating things as diverse as a manifesto for music, tackling tax avoidance, the future of the NHS and backstreet dog breeding.

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