FCA's Vulnerable Consumers Report - Our Response

Keep Me Posted has welcomed the Financial Conduct Authority's new report on Consumer Vulnerability which outlines several of our own concerns, including the lower level of internet useage among older people and those with a disability, people with power of attorney being shut out of their charge's online accounts and some consumers' difficulty remembering a myriad of passwords.

OFFLINE CUSTOMERS MUST NOT BE PENALISED: KEEP ME POSTED WELCOMES FCA CONSUMER VULNERABILITY REPORT

Has your bill been migrated online without your knowledge? It can happen to anyone...

20th February 2015

"Petrifying" report shows real need to keep on top of your money

13th February 2015

"Petrifying" report shows real need to keep on top of your money

Picture shows Michelle Highman, chief executive of The Money Charity, with John Thurso MP, both panellists at the launch of the Keep Me Posted research this week

The Money Charity joined Keep Me Posted to debate the results of our latest research this week. Here, Michelle Highman, chief executive of the Money Charity, reveals what the report meant for her:

Want to make better financial decisions? Paper could be the key

7th February 2015

The sun never sets on our campaign

16th January 2015

Seeking inspiration works both ways

9th January 2015

Seeking inspiration works both ways

There was a lot of talk around this time last year – January 9, 2014 to be exact – when the Government announced its intention to be the “most digital government in the G8”. It cited its determination to put 25 of its major public services online, and some are already live, including applying for student loans, renewing a patent, registering to vote and applying for a carer’s allowance.

At the time, the Government’s press office claimed that “countries around the world have started to look to the UK’s Digital Strategy for inspiration”.

2014 and all that...

19th December 2014

Commercialism is not just for Christmas...

12th December 2014

Commercialism is not just for Christmas...

Have we forgotten the true meaning of Christmas? So many people say it’s over-commercialised with companies making vast profits from people spending money they haven’t got on things they probably shouldn’t.

Talking of which, I think we’ve forgotten the true meaning of the customer. They too are often spending money they haven’t got on bills and statements, just because their service provider has decided to charge them.

'Tis the season to be voting...

4th December 2014

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