According to recent figures released by the Office for National Statistics, there are approximately five million UK adults who have never used the internet.
As the Office for National Statistics publishes its latest report on those using the internet, Keep Me Posted's chair, Judith Donovan CBE, warns companies not to overlook those who have never been
As the Government announces that consumers will be able to switch energy suppliers within 24 hours from 2018, Keep Me Posted campaign chair Judith Donovan CBE responds:
How easy is it to ignore what’s going on in the financial world?
As the FCA announces it plans to introduce new rules to clearly alert cash savers to changes in their account, Keep Me Posted's chair Judith Donovan CBE, says: “As part of its new proposals, the FC
For eight years now, The Institute of Customer Service (ICS) has published a Customer Satisfaction Index, looking at how happy people in the UK are with the services offered in sectors such as bank