Summer Round-Up

6th September 2013

It has been a busy few months here at the Keep Me Posted campaign HQ since we launched in June this year. With autumn fast approaching, I thought now was a good time to update you on progress with the campaign over the summer.

It has been a busy few months here at the Keep Me Posted campaign HQ since we launched in June this year. With autumn fast approaching, I thought now was a good time to update you on progress with the campaign over the summer.

Firstly, a big thank you for your support. I have been delighted, though not surprised, that so many of you have contacted us to share your experiences and views with us. I’ve heard some fascinating stories and it is proof that this really is an issue that affects so many of us, from different walks of life up and down the country. We’ll be contacting you soon with information packs on how you can help the campaign.

Not only have many indidividals contacted us, but charities and other organisations have come to us to show their support for the campaign. I’m proud to confirm we already have 15 organisations that support us and we’re talking to many more so I am confident that our supporters will continue to grow. We’ve also been contacted by a number of service providers requesting details of our right to choose charter because their customers have asked them to adopt it – a clear sign we are getting our message across.

I’ve spent a lot of my time since we launched talking to journalists to spread the word about the campaign. We’ve had great coverage in the Daily Mail, Times, Telegraph, Independent, Financial Times and the Scotsman. It’s a great start and many of the journalists I have spoken to really understand that this is an issue that resonates with their readers.

I have also written to MPs and members of the House of Lords with details of our latest research and have had meetings with many of them since then.  We also submitted written evidence to the House of Commons’ Business Innovation and Skills Select Committee for their inquiry into the Government’s draft Consumer Rights Bill. This Bill will be introduced into Parliament in the autumn and I see this as a unique opportunity to amend existing consumer legislation to protect choice on how people want to receive bills and statements.

While I am pleased with our successes to date, we mustn’t be complacent: too many organisations continue to charge or penalise consumers who choose paper bills and statements and until this ends, we have a lot of work to do. With that in mind, our focus for the autumn is to continue to build momentum and get this firmly on the agenda with decision-makers. I am attending all three of the main political party conferences over the next few weeks. As well as one to one meetings with politicians, I plan to attend events where many of the big companies in energy, finance and media are speaking alongside politicians and intend to ask some awkward questions.

I am also heading to Scotland, Wales and Northern Ireland over the next few months to speak to decision-makers in the devolved countries. While this is an issue that needs tackling at a Westminster level, I want politicians, policy-makers and journalists in all these countries to be aware of the extent of this issue and how it affects so many people. This is particularly true for certain rural parts of Wales and Scotland, where broadband is virtually non-existent.

Overall, it has been an energetic, exhilarating and, at times, frantic few summer months for me and the campaign team. But with the interest we’ve generated so far, I suspect we’ll have an even busier autumn!

Judith Donovan CBE, Chair of the Keep Me Posted campaign