We are delighted to announce that we have awarded Craven District Council the Keep Me Posted ‘Best Practice’ Mark of Distinction for providing a choice for residents to receive their council tax or other financial statements by post.
The council, which serves more than 55, 000 residents, joins a number of water, energy and financial service companies who back our campaign.
Cllr Wendy Hull, Chairman of Craven District Council, said: “We know it is important to our residents that they have a choice about how they receive their council tax statements.
“For many people, it is easier to receive them electronically but some residents still wish to receive hard copies by post and we respect their right to make that choice.”
Paul Shevlin, Chief Executive of Craven District Council, said: “There has been a huge drive across many organisations in recent years to provide services online and there are many benefits to this. Some people find it easier to access services online, it saves paper and it can save councils and other organisations money. However, we must still give people the choice as we understand that many people prefer to receive paper copies of important documents.”
Judith Donovan CBE, Chair of the Keep Me Posted campaign, said: “I am delighted to award Craven District Council with the Keep Me Posted campaign’s ‘Best Practice’ Mark of Distinction.
“We are delighted to welcome Craven to the Keep Me Posted family of supporters who provide their residents with a choice in how they are communicated with.”
Craven District Council joins a number of prominent organisations, including high street banks such as the Royal Bank of Scotland and Natwest, as one of the service providers publically recognised by the campaign as providing paper bills and financial statements to its customers.