Keep Me Posted: Paper and Digital Communications: the case for consumer choice

In the interests of ascertaining an accurate depiction of consumer needs, the Keep Me Posted campaign commissioned Opinium Research to produce a definitive independent research report which marries long-term insight with up-to-date consumer polling and qualitative analysis of terms and conditions. The full summary report can be found here:

Managing Money Online: Research suggests it may not be as effective as we think

A major behavioural study published in February 2015 has revealed that people are able to manage and improve  their finances better when they receive bank statements through the post rather than online. The study by London Economics for the Keep Me Posted campaign, looked at the effectiveness of paper versus online statements. You can read the executive summary or a full version of the report